How To Redeem

Redeem your pass at 700 L'Enfant Plaza SW (at crosswalk on NW corner of Spy Museum)

Groups: Notify us at least 72 hours in advance of a group’s arrival and arrive 45 minutes in advance of our departure time.

ADA accessibility: We operate wheelchair accessible vehicles with lifts that can accommodate weight up to 650 pounds. Please be advised that our entire fleet in Washington DC is not wheelchair accessible. If you or your travelling partner(s) requires an ADA accessible vehicle, please contact us no less than 48 hours prior to your planned tour commencement. We can then arrange for a suitable vehicle to be available at the time and location required. If you require a different type of accommodation, please still contact us no less than 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.